Privacy Policy Statement

Clarity, Transparency, and Respect for Your Personal Data

Introduction to Our Policy

We are committed to upholding your privacy and explaining clearly how we use, store, and protect your personal data. This policy follows Australian laws and international best practices.

This statement outlines the types of data collected, why it is required, how it is handled, and your rights to access or change your personal information.

How We Collect Your Data

Data is collected only with your consent, when you interact with our team, website, or request our consultations and reviews.

Direct Information Collection

  • • When you fill out contact or enquiry forms, we collect your name and contact details.
  • • If you request updates or support, we record your correspondence for service quality.
  • • Data from consultation bookings is stored to provide accurate support and communication.
  • • Personal information is only used for the purpose you provided it for.
  • • Your preferences and instructions are always respected and followed.

Automatic Information Collection

  • • We use cookies for essential site functionality, recording user interactions.
  • • Analytics tools provide anonymous website traffic patterns and usage data.
  • • Device and browser type are logged for technical improvement only.
  • • Some technical logs support site security and fraud prevention.
  • • We avoid linking anonymous data with personally identifiable information.

Purpose of Using Your Data

Personal information is used for communication, support, and analytical reviews. It is not shared for promotional marketing, product endorsement, or unrelated services.

  • • To respond to your requests and questions effectively.
  • • For managing consultations and providing tailored feedback.
  • • To improve site security and reliability for all users.
  • • To document service improvements based on anonymised feedback.
  • • To comply with legal obligations and regulatory requirements.
  • • We never use your data for third-party promotional purposes.
  • • We respect all user instructions for data handling and communication.

Our Privacy Commitment: We operate with integrity, ensuring your data is never sold or misused. All practices are guided by Australian Privacy Principles.

Data Sharing and Disclosure

Personal data is shared only if required for core service delivery, legal compliance, or with your explicit consent. Data is not disclosed to marketers.

Trusted Service Providers

Occasionally, trusted providers support our operations. These partners are contractually required to protect your privacy at all times.

Legal Requirements

Your data may be accessed if demanded by law, a court order, or to protect our legal interests.

Anonymous Statistics Only

We only share non-identifying, aggregate statistics regarding site use.

Your Rights and Access

You may request access to, correction of, or deletion of your data at any time. Contact us to use your rights under Australian law.

  • • Access your data collected at any time.
  • • Request corrections for inaccurate, outdated data.
  • • Request removal and erasure of data records.
  • • Request personal data in a portable format.
  • • Object to processing under certain conditions.
  • • Request limits on how data is used.

Any privacy request can be made via our contact page, and will be addressed under Australian law guidelines.

How We Secure Your Data

Technical and organisational safeguards protect your information from unauthorised access, loss, or misuse. Our systems are updated regularly.

Technical Safeguards

  • • All stored data is encrypted using current industry standards.
  • • Systems are protected with regular software updates and security scans.
  • • Access is restricted to qualified staff for service purposes only.
  • • Technical logs protect against unauthorised activity or fraud.

Organisational Safeguards

  • • All team members are trained in privacy and confidentiality practices.
  • • Internal reviews ensure correct handling of data requests.
  • • Communications are encrypted at every stage possible.
  • • Data sharing is limited strictly to service purposes.

Data Retention and Deletion

We store your data only for as long as needed to provide support or where legally required. You can request deletion at any time.

  • • Account data stored as long as your account remains active.
  • • Analytical review data is retained for service records only.
  • • Service communications are archived for compliance.
  • • Transactional records kept as per law only.
  • • No marketing data stored or used.

All retention periods follow current Australian legal guidelines.

International Data Transfers

We operate mainly in Australia, but if data is transferred abroad, the strictest protections apply, and all transfers meet legal requirements.

  • • Safeguards for cross-border transfers are in place.
  • • Transfers only to privacy-compliant partners.
  • • Explicit user consent is always required.
  • • Contracts protect against unauthorised disclosure.

Cookies and User Choice

Our website uses essential cookies to support security and site performance. Analytics and other cookies may be disabled at your preference.

Types of Cookies in Use

  • • Support login, navigation, and access management.
  • • Help monitor site responsiveness and detect issues.
  • • Enable your preferred settings and layout.
  • • Allow for smooth, uninterrupted site experience.

You can customise or disable cookies at any time in your browser settings.

Policy Updates and Changes

We may update this Policy when laws or practices change. All important revisions will be clearly communicated on our site.

  • • Notice will be posted with each Policy change.
  • • Major updates may be emailed to users.
  • • You may review the latest Policy at any time.
  • • Continued use is considered acceptance of changes.

We recommend reviewing this Policy periodically for updates.

Contacting Us About Privacy

For privacy questions, contact us using the details on our site.

loremivonex

Tower 2, 201 Sussex Street, Sydney, NSW 2000 Australia

Phone: +61886070803

Email: content@loremivonex.com

Last updated October 4, 2025

Policy effective from October 4, 2025